This session focuses on building school environments where every family feels respected, understood, and truly welcomed. Learn how intentional first impressions, cultural awareness, and accessible communication can transform a family’s school experience. Through immersive, scenario-based activities, participants will deepen their empathy and strengthen their approach to family engagement. Key Takeaways: A professionally designed Sample Welcome Packet to set the tone for new families to include important flyers, attendance information, community resource list, FACE brochure, FACE Specialist introduction letter, PTA membership form, etc. A Cultural Differences Reference Guide to support inclusive practices A Powerful Empathy-Building Toolkit to enhance connection and understanding